Andrea
Justicia
189
Chobham Gardens
Putney
London
SW19
18ZZ
Telephone:
077777722
Email:
andrea.justicia@gmailing.com
Profile
Administrative support professional offering versatile office
management
skills and proficiency in Microsoft Office programs. Strong planner and
problem
solver who readily adapts to change, works independently and exceeds
expectations. Able to juggle multiple priorities and meet tight
deadlines
without compromising quality.
Education
2011-2013
SOUTH LONDON COLLEGE: BTEC Level 3 Diploma in Business: Merit
Relevant Courses:
- Project Management for Executive Assistants
- MS Office for Professional Staff
- Electronic Presentations for Business Professionals
- Keyboarding and Document Formatting
- Communication Skills for Executive Assistants
- Finance for the Non-Financial Manager
- Professional Office Procedures
Professional Development:
- Microsoft Office Specialist (MOS), 2007
2006-2011
PUTNEY ST.JOHN SCHOOL: GCSE’s: 3 A’s, 2 B’s, 6 C’s
Relevant Courses:
- Information Technology
- Business Studies
- English
- Maths
Key Skills
Office Skills:
- Office Management
- Records Management
- Database
- Administration
- 50wpm typing speed
- Spreadsheets/Reports
- Event Management
- Calendaring
- Front-Desk
- Reception
- Executive Support
- Travel
- Coordination
Computer Skills:
- MS Word
- MS Excel
- MS PowerPoint
- MS Outlook
- MS Access
- MS Project
- MS Publisher
- FileMaker Pro
- Windows
Work Experience
PUTNEY NURSERY SCHOOL, Office Assistant, Summer 2012
Handled multifaceted clerical tasks (e.g., data entry, filing, records
management and billing) as the summer assistant to nursery manager.
Coordinated travel arrangements, maintained database and ensured the
delivery of premium service to parents. Quickly became a trusted
assistant
known for “can-do” attitude, flexibility and high-quality work.
Highlights:
- Communicated effectively with multiple colleagues to plan meetings and prepare welcome packages for new parents. Established strong relationships to gain support and effectively achieve results.
- Helped coordinate a number of open-day events (4 events of the summer) that contributed to consistently high enrollment levels.
- Entrusted to manage office in the nursery manager’s absence. Provided timely, courteous and knowledgeable response to information requests; screened and transferred calls; and prepared official nursery correspondence.
- Developed innovative PowerPoint presentation used by the nursery manager to market the nursery to potential customers (parents).
- Earned excellent feedback during performance reviews, with citations for excellence in areas including work volume, accuracy and quality; ability to learn and master new concepts; positive work ethic; and commitment to providing unsurpassed service.
Achievements
- Elected Events Secretary for the South London College Annual Prom –assisted with sourcing a venue, selecting catering and selling tickets for successful event attended by 200 students.
- Awarded the Putney St. John School Year 11 Achievement Certificate for punctuality and effort at school
- Achieved Grade 7 in Ballet and Grade 6 in Tap dancing
- Selected in 2010 for the Putney Netball Club under 18’s team
Interests
- Member of the South London College Dance Society
- Regularly play netball for South London College and Putney Netball Club
- Also enjoy going to the cinema, singing and swimming
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